ALTURA Cleaning crews work in your building after hours, with chemicals and equipment, often unsupervised. The safety standards your vendor follows — or doesn't — become your risk. Here's what to verify before anyone starts.
Insurance Is the Floor, Not the Ceiling
General liability insurance protects your property; a certificate of insurance (COI) naming your company or property manager proves it exists. Any professional operation produces a COI on request without friction — Altura carries general liability coverage and provides COIs before work begins as standard practice. A vendor who stalls on paperwork is telling you something.
Chemical Handling and Hazard Communication
OSHA's hazard communication standard requires that safety data sheets (SDS) be available for every chemical used on site, that products be properly labeled, and that crews be trained on what they're handling. Two practical rules matter most in the field: never mix chlorine bleach with ammonia or acids, and never decant chemicals into unlabeled bottles. Ask a prospective vendor how they handle SDS — the answer reveals their training culture instantly.
Site Protocols That Prevent Incidents
Wet floor signage during and after mopping. Equipment cords managed so they don't cross walkways. Securing doors during after-hours work rather than propping them. PPE appropriate to the task — gloves and eye protection for chemical work. Clear procedures for alarms, lockup, and who to call when something's wrong. None of this is exotic; all of it separates professional crews from hired hands.
Crew Consistency and Accountability
Your vendor's people have keys and alarm codes. Consistent, supervisor-inspected crews — the same people, not a rotating cast — are a security control as much as a quality one. Our commercial cleaning programs run on documented checklists and consistent crews for exactly that reason. Request a walkthrough and ask us all of the above — we like the questions.