Privacy Policy

Last updated: June 18, 2026

Altura Cleaning LLC ("Altura," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through alturacleaningatl.com (the "Site"), how we use it, and your rights regarding that information.

1. Who We Are

Altura Cleaning LLC is a commercial and post-construction cleaning company based in the Atlanta, Georgia metro area.
Email: contact@alturacleaningatl.com
Phone: 678-457-6101

2. Information We Collect

When you submit a quote request or contact form, we collect the information you provide, which may include:

• Your name
• Email address
• Phone number
• Company or general contractor name
• Property address and details (square footage, property type)
• Project details, target dates, and notes you choose to share

We also automatically collect limited technical data through standard web hosting, such as your IP address, browser type, and pages visited. Our Site currently loads web fonts from Google Fonts, which may receive your IP address as part of delivering those fonts.

3. Why We Collect It

We use your information solely to:

• Respond to your quote or service request
• Prepare estimates and proposals
• Contact you about your inquiry by phone, text, or email
• Schedule and provide cleaning services
• Maintain business and customer records

We do not sell your personal information.

4. How Your Information Is Stored and Shared

Form submissions are processed and delivered to us through Formspree, a third-party form-handling service, and are then delivered to our business email. We may use service providers (such as email, scheduling, and invoicing tools) to operate our business. These providers are only given the information necessary to perform their functions and are not permitted to use it for their own purposes.

We may disclose information if required by law, court order, or to protect our legal rights.

5. Data Retention

We retain quote requests and customer information for as long as needed to provide services, maintain business records, and comply with legal and tax obligations, after which it is deleted or anonymized.

6. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain processing. California residents have rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale of personal information (we do not sell personal information). To exercise any right, contact us at contact@alturacleaningatl.com.

7. Text Messages and Calls

If you provide your phone number, you consent to be contacted by Altura Cleaning by phone call and text message regarding your request. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, or opt out of calls by telling us during any call. See our Terms of Service for details.

8. Children's Privacy

Our Site and services are intended for businesses and adults. We do not knowingly collect information from anyone under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent version.

10. Contact Us

Questions about this Privacy Policy? Contact:
Altura Cleaning LLC
Email: contact@alturacleaningatl.com
Phone: 678-457-6101

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